Premise
Despite automation, digitization, and predictive planning initiatives the reality is frontline workers make ‘minute to minute’ decisions that impact productivity, safety, and ultimately cost. We don’t see a future driven by more job loses due to automation, but more opportunities through technology.
Outcomes
0%
First Time Right Execution
0%
Reduction in Non-Productive Time
0%
Fewer Technical Escalations
0%
Accelerated Time to Execution
0%
Reduction in Safety Incidents
White Paper
Maintenance, repair, and overhaul (MRO) personnel currently spend over 30% of their day searching for information despite the pervasiveness of data from streaming sensors, enterprise data systems, and reference materials designed to help organizations make better decisions. Frontline employees are left to rely on decades old work procedures, resulting in little improvement in equipment efficiency or workplace productivity.
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Challenges
Industrial organizations are facing the combined challenges of the technical transformation of Industry 4.0 and the social/workforce transformation of a retiring work population and smaller emerging workforce. Together, these challenges create a skilled workforce gap and a simultaneous need to cross-skill, upskill, and re-skill to adapt to the technological change.
Companies across the globe struggle to hire, train, and retain appropriately skilled workers. Lost knowledge and expertise through accelerating workforce retirement, characterized as ‘grey-out’, further exacerbates an already urgent problem.
In order to maintain operational effectiveness, front-line workers need the knowledge required to execute. As it stands, existing enterprise software solutions do not effectively engage, leverage, or optimise field workers resulting in 60% of an industrial worker's day being characterized as 'non-productive time'.
