Every week we curate industry news and thought-provoking articles that reflect today’s trends so you can spend more time learning and less time searching. Here’s what we’ve been reading:
1. Virtual Agents Are The Future of Chatbots.
|Facebook is betting that the future of chatbots lies in “teaching virtual agents to converse like people.” And we agree. In other words, Facebook and other tech giants are focused on training machines to have real conversations with users, rather than narrowly scripted chatbots.
2. The First Guidelines for Government AI Procurement Are Out.
Industry has collaborated to outline guiding principles as governments worldwide increase their use of AI. In their report, the World Economic Forum (WEF), Salesforce, Deloitte and others came up with a clear definition of AI and 10 recommendations for procurement.
AI procurement in the public sector will only intensify. For more information on best practices for public sector procurement check out our two part blog post on things governments should consider before adopting AI: Part I and Part II.
3. Consider an ‘Unlearning’ Roadmap for Your Employees.
|The World Economic Forum (WEF) outlines the importance of unlearning and relearning to thrive in Industry 4.0. As automation, robotics, and other disruptive technologies enter organizations, the workforce should maintain a continuous cycle of learning to keep pace. At the same time, it’s equally important to unlearn outdated modes of doing something as to not hinder the adoption of new, more efficient best practices.
4. Computer Vision Creates Business Value.
|What’s computer vision? Put simply, it’s the ability of a computer to “understand” pictures and videos. This involves classifying, identifying, verifying, and detecting objects. Since its inception, the use of computer vision in business has gained tremendous traction and value. This is compounded when combined with other technologies, such as AR and VR.
5. Everyday Objects Become Computers.
|“As computers and connectivity become cheaper, it makes sense to bake them into more and more things that are not, in themselves, computers—from nappies and coffee machines to cows and factory robots—creating an “internet of things”, or IoT.” This trend is, and will continue, to create value for businesses and more convenience for consumers. That being said, it will also result in privacy concerns and new business models that may be less convenient for the customer.